Broadcast Partner
Come and join our great team for 2024, working on one of the longest-running and most prestigious folk festivals in the world.
Please note all applicants must be 18+
ADMIN ASSISTANT
We are looking for a reliable and enthusiastic Admin Assistant to join the team at Cambridge Folk Festival HQ.
Purpose of the role
- The postholder will be responsible for photocopying artist contractual, rider and technical information and collating this into folders for stage managers, catering, finance and contractors.
- The postholder will also be expected to assist the Folk Festival Manager and Festival Coordinator and wider Festival team with administrative support for the Folk Festival. The postholder may also be required to support the Head of Accreditation with some tasks.
Reporting to Folk Festival Manager and Festival Coordinator
Employed via Flexy for Cambridge City Council
Duties
1. Photocopying artist contractual, rider and technical information and collating this into folders for stage managers, catering, and event control.
2. Ensuring that all work is accurate and thorough with corresponding records where appropriate.
3. If required, work under the direction of the Head of Accreditation and in accordance with the Festival’s complimentary pass policy and access pass guidelines, write out vehicle passes and meal tickets to the Folk Festival for artists, traders, staff, contractors and guests to the Folk Festival.
4. Liaising with other members of staff, artists, traders, temporary staff, contractors and guests, over the phone, via email and face to face.
5. Assisting with the administration of other aspects of the Festival, as directed.
6. Working as part of Backstage Stage 2 team at the Folk Festival.
7. To undertake any other duties as required by your line manager from time to time in accordance with the grading of the post.
8. Compile and distribute any stationary requests for onsite staffing teams including staff t-shirts.
9. Be aware of, and act in accordance with, Cambridge City Council’s policies on Equal Opportunities, Racial Equality, Disability and Harassment at Work in dealings with other staff and the public.
10. Be aware of, and act in accordance with, Cambridge City Council’s policies and procedures on Health and Safety at Work by adopting safe working practices; reporting any accidents and/or unsafe or hazardous conditions to management; and to do everything reasonable to prevent personal injury to themselves, fellow workers and members of the public.
11. To ensure confidentiality at all times in all matters relating to any work or communication within Cambridge City Council.
Person Specifications
Essential
Excellent IT skills (Particularly Microsoft Excel and Word)Experience of working with data bases and experience of data entryExcellent admin skillsExcellent people skillsExcellent communication (oral and written) skillsGCSE or equivalent in Maths & EnglishHappy to carry out routine administration and photocopying and repetitive tasks, in an organised and thorough manner, with good attention to detail.ReliableConfidentProactiveGood Team playerCustomer focusedAbility to work on own initiativeThorough/Attention to detailAbility to work under pressureGood time management skills
Desirable
Experience of mail merge
Problem solving skills
Experience of outdoor events
Experience of reception, hospitality or customer focused service industry
Experience of advancing shows/liaising with tour managers, artists, agents and VIPs
Experience of working in a similar environment
Proof reading skills
Hours
3rd – 24th July: full time. 5 days per week. Approx 37 hours per week.
25th – 28th July. Each day during the Festival as per rota as part of Backstage Stage 2 team
29th – 30th July. 2 days finishing off after the Festival.
Rate of Pay
£12.00 Steward (Living Wage) per hour.
To apply
Please submit 1 – 2 sides of A4 demonstrating suitability against the job description and send this across with a copy of your CV to Hazel.beale@cambridge.gov.uk
Applications close: 5pm, Friday 3rd May 2024
Interviews to take place: Thursday 16th May and Friday 17th May 2024
Enquiries
Please direct any enquiries to Cultural Services Team at Cambridge City Council via the Events Officer Hazel.Beale@cambridge.gov.uk
HEAD OF ACCREDITATION
We are looking for a reliable and enthusiastic Head of Accreditation to join the team at Cambridge Folk Festival HQ.
Purpose of the role
- The postholder will be responsible for the allocation and distribution of entry passes for artists, traders, staff, contractors and guests to the Folk Festival, working to set policies and ensuring the accurate and thorough documentation of all passes issued.
- The postholder will be responsible for setting up and collating all information needed to process and issue passes. This will involve working with Council and external systems so a good working knowledge of Microsoft Office Suit and Google Docs is essential.
- The Postholder will have experience managing a team and will need to recruit and put together the team to run the accreditation on-site.
- The postholder will also be expected to assist the Folk Festival Manager and Events Officer and wider Festival team with administrative support for the Folk Festival.
Reporting to Folk Festival Manager and Festival Officer
Employed via Flexy for Cambridge City Council
Duties
1. Using previous handover notes, the Festival’s complimentary pass policy and access pass guidelines policy, prep everything needed to issue person passes, camping and vehicle passes to the Folk Festival for artists, traders, staff, contractors and guests to the Folk Festival.
2. Set up and manage the guest list for artists, Councillors, sponsors and other invited guests.
3. Ensuring that all work is accurate and thorough with good attention to detail and update corresponding records where appropriate.
4. With the Festival’s Event officer, recruit staff needed for the on-site team.
5. Liaising with other members of staff, artists, traders, temporary staff, contractors and guests, over the phone, via email and face to face.
6. Assisting with the administration of other aspects of the Festival, as directed.
7. Transfer the office onto site ready to start issuing passes to vendors and staff on Wednesday 24th July.
8. Be aware of, and act in accordance with, Cambridge City Council’s policies on Equal Opportunities, Racial Equality, Disability and Harassment at Work in dealings with other staff and the public.
9. Be aware of, and act in accordance with, Cambridge City Council’s policies and procedures on Health and Safety at Work by adopting safe working practices; reporting any accidents and/or unsafe or hazardous conditions to management; and to do everything reasonable to prevent personal injury to themselves, fellow workers and members of the public.
10. To ensure confidentiality at all times in all matters relating to any work or communication within Cambridge City Council.
Key Skills
1. Strong admin skills including working knowledge of Microsoft Suit, writing emails, inputting data with strong attention to detail.
2. Positive attitude and creative problem solver.
3. Strong communication skills, both written and spoken
4. Confident and able to thrive in a challenging, high-pressure environment
5. Customer service experience.
6. Working to tight deadlines
7. Experience of supervising a team8. Excellent interpersonal skills with the ability to communicate and work across teams internally and externally
Person Specifications
Essential
Good IT skills (Particularly Microsoft Excel and Word)
Good admin skills
Good people skills
Good communication (oral and written) skills
GCSE or equivalent in Maths & English
Happy to carry out routine administration and photocopying and repetitive tasks, in an organised and thorough manner, with good attention to detail.
Reliable
Confident
Proactive
Good Team player
Customer focused
Ability to work on own initiative
Thorough/Attention to detail
Ability to work under pressure
Good time management skills
Desirable
Experience of mail merge
Problem solving skills
Experience of outdoor events
Experience of reception, hospitality or customer focused service industry
Experience of advancing shows/liaising with tour managers, artists, agents and VIPs
Experience of working in a similar environment
Proof reading skills
Hours
6th June – 24th July: full time. 5 days per week. Approx 37 hours per week.
25th – 28th July: Each day during the Festival managing the accreditation team.
29th July – 30th July: 2 days finishing off after the Festival.
Rate of Pay
£4000.00 flat fee
To apply
Please submit 1 – 2 sides of A4 demonstrating suitability against the job description and send this across with a copy of your CV to Rebecca.stewart@cambridge.gov.uk
Applications close: 5pm, Friday 3rd May 2024
Interviews to take place: Thursday 16th May and Friday 17th May 2024
Enquiries
Please direct any enquiries to Cultural Services Team at Cambridge City Council via the Folk Festival Manager Rebecca.stewart@cambridge.gov.uk Rebecca.stewart@cambridge.gov.uk
