Terms & Conditions

For specific seating requirements or if you wish to book special offer or discounted tickets which may not be available online, please call the box office on 01223 357 851 to make your booking.

Please check your booking carefully before confirming and making payment as mistakes cannot be rectified at a later date.

Tickets can only be collected when a copy of the confirmation email is produced at the box office. If this is not possible official I.D. (driver's licence or council tax bill) will be required in order to collect the tickets. Please note this I.D. must match the name and address details entered at time of booking.

Please note in the case of tickets for standing events and general admission events under no circumstances can  duplicates  be issued, or entry to the event be made without a valid ticket. Collection on the night is recommended.

Tickets cannot be exchanged or money refunded, except when an event is postponed or cancelled. In this instance refunds can only be issued by cheque.

The Corn Exchange cannot be held responsible for agreements with, or tickets purchased from, sources other than the Corn Exchange Box Office.

The management reserves the right to refuse admission and eject patrons from the building.

The management reserve the right to alter the programme.

Once a performance has begun, entry may be refused until a suitable break.

Please be aware that there will be high sound levels during shows and patrons may be subject to continuous sound levels which may cause potential damage to hearing. Ear plugs are available on request should they be required.